Process and Performance Improvement

  • Organizational development
  • Change management
  • Culture design 
    • Evaluation 
    • Strategic development 
    • Analysis
  • Team engagement
  • Needs analysis
  • Continuous quality improvement activities
  • Project and program management

Training

  • Leadership training and coaching
  • Course and curriculum development
  • Orientations
  • Accreditation standard training 
  • Coaching and prep for on‑site accreditation visit 

Clinical

  • Development, review, and revision of… 
    • Case management 
    • Care coordination 
    • Strategies to achieve HEDIS goals 
  • Development, review, and implementation of complex case management programs
  • Development of member and provider engagement strategies

Plan Implementation

  • Medicaid/Medicare alignment
  • Special needs plans (SNPs)
  • Integrated care initiatives
  • Model of care creation
  • Regulatory agency preparation
  • Action plans for onboarding large member populations

Accreditation and Delegation Preparation

  • IT assessment and solutions assistance 
  • Preparation of materials and team ahead of onsite surveys
  • Development, review, and revision of… 
    • Reports 
    • Policies and procedures 
    • Program descriptions
  • Review of… 
    • Contracts and compliance 
    • Files and records
  • Submission assistance